FAQ – Gaucho Select Store

FREQUENTLY ASKED

QUESTIONS

Everything you need to know about ordering premium Argentine beef from Gaucho Select.

From shipping and storage to quality and certifications, we’ve answered it all below.

ORDERING & PRODUCTS

Gaucho Select offers Argentine grass-fed beef, including individual vacuum-packed cuts and curated beef boxes for asado. We also offer monthly subscription plans through Gaucho Club, and wholesale supply for restaurants and food businesses.

Our cuts are shipped frozen and vacuum-sealed to preserve their quality during transit.

For a typical asado, plan on about 1 lb (450 g) of beef per adult, or slightly more if beef is the main dish and you want leftovers. Our curated boxes indicate the number of people they serve, so they're the easiest way to order for a gathering.

Argentine beef comes from cattle raised on the open grasslands of the Pampas, where they graze freely on natural pasture. This produces lean, deeply flavorful beef with a distinct taste, the same beef behind Argentina's asado tradition. Our cuts follow traditional Argentine butchery, which is why you'll find cuts like Tapa de Cuadril or Entraña that are hard to get at a typical US supermarket.

QUALITY & CERTIFICATIONS

Yes. Our beef comes from cattle raised on pasture in the Argentine Pampas, 100% grass-fed.

Our beef is sourced from export-grade Argentine facilities. Additional certifications are currently in process; every cut is fully traceable to its origin (SENASA standard. Certifications apply to specific products, check each product page or contact us for documentation.

Our beef comes from Compañía Central Pampeana, a SENASA export-certified establishment (No. 5359) in Argentina. Every cut is vacuum-packed at the source, shipped chilled — never frozen — and fully traceable back to its origin.

SHIPPING & DELIVERY

All orders are shipped from our facility in Miami, Florida.

Orders are processed within 1-2 business days and delivered within 3–5 days, depending on your location. You'll receive tracking information as soon as your order ships.

Yes. As soon as your box arrives, transfer the meat to your refrigerator or freezer. The vacuum-sealed packaging and gel packs keep it at a safe temperature during transit, but it should not be left out after delivery. Note: the gel packs are food-safe — refreeze and reuse them, or simply discard.

Each cut is individually vacuum-sealed to lock in freshness. Orders ship in an insulated box with gel packs to maintain a safe temperature from our door to yours.

STORAGE & HANDLING

Keep it frozen until you're ready to use it. In the freezer, vacuum-sealed beef keeps its quality for up to 12 months. Once thawed, keep it refrigerated and cook it within 3–5 days. Keep the vacuum seal intact until you're ready to cook.

Frozen and vacuum-sealed: up to 12 months at peak quality. Thawed in the refrigerator: 3–5 days. Always keep the meat at or below 40°F when refrigerated.

If the meat was thawed in the refrigerator and still feels cold (below 40°F), it's safe to refreeze, though texture may be slightly affected. If it was thawed at room temperature, don't refreeze it, cook it first.

RETURNS & SUPPORT

Due to the perishable nature of our products, we can't accept physical returns. But if there's any issue with your order, we'll make it right with a replacement or refund, you never need to ship anything back. See our full Refund & Replacement Policy for details.