FAQ – Gaucho Select Store

FREQUENTLY ASKED

QUESTIONS

Everything you need to know about ordering premium Argentine beef from Gaucho Select.

From shipping and storage to quality and certifications, we’ve answered it all below.

ORDERING & PRODUCTS

Gaucho Select offers premium Argentine beef from Central Beef, including individual vacuum-sealed cuts and curated boxes for asado. Our beef comes from pasture-raised, grain-finished cattle and is delivered chilled, never frozen. For wholesale inquiries, please contact info@gauchoselect.com.

Our beef is delivered chilled, never frozen. Every cut is vacuum-sealed to protect its quality and freshness.

For a typical asado, plan on about 1 lb (450 g) of beef per adult, or slightly more if beef is the main dish and you want leftovers. Our curated boxes indicate the number of people they serve, so they're the easiest way to order for a gathering.

Argentine beef comes from cattle raised on the open grasslands of the Pampas, where they graze freely on natural pasture. This produces lean, deeply flavorful beef with a distinct taste, the same beef behind Argentina's asado tradition. Our cuts follow traditional Argentine butchery, which is why you'll find cuts like Tapa de Cuadril or Entraña that are hard to get at a typical US supermarket.

QUALITY & CERTIFICATIONS

Raised on pasture and finished on a balanced grain-based diet during their final 100–120 days. This finishing stage helps develop marbling and rich flavor.

Our beef is sourced from export-grade Argentine facilities. Additional certifications are currently in process; every cut is fully traceable to its origin (SENASA standard. Certifications apply to specific products, check each product page or contact us for documentation.

Our beef comes from Compañía Central Pampeana, a SENASA export-certified establishment (No. 5359) in Argentina. Every cut is vacuum-packed at the source, shipped chilled — never frozen — and fully traceable back to its origin.

SHIPPING & DELIVERY

All orders are shipped from our facility in Miami, Florida.

Orders are processed within 1-2 business days and delivered within 3–5 days, depending on your location. You'll receive tracking information as soon as your order ships.

Yes. As soon as your box arrives, transfer the meat to your refrigerator or freezer. The vacuum-sealed packaging and gel packs keep it at a safe temperature during transit, but it should not be left out after delivery. Note: the gel packs are food-safe — refreeze and reuse them, or simply discard.

Each cut is vacuum-sealed. Your order is packed in an insulated box with an inner thermal bag and cold gel packs. Our beef is delivered chilled, never frozen.

STORAGE & HANDLING

Keep it frozen until you're ready to use it. In the freezer, vacuum-sealed beef keeps its quality for up to 12 months. Once thawed, keep it refrigerated and cook it within 3–5 days. Keep the vacuum seal intact until you're ready to cook.

Frozen and vacuum-sealed: up to 12 months at peak quality. Thawed in the refrigerator: 3–5 days. Always keep the meat at or below 40°F when refrigerated.

If the meat was thawed in the refrigerator and still feels cold (below 40°F), it's safe to refreeze, though texture may be slightly affected. If it was thawed at room temperature, don't refreeze it, cook it first.

RETURNS & SUPPORT

Because our meat is perishable, we do not accept physical returns. If your order arrives spoiled or damaged, or contains missing or incorrect items, please contact info@gauchoselect.com. We will review the issue and refund eligible items in accordance with our Refund Policy. You do not need to send any meat back.

Please contact info@gauchoselect.com as soon as possible, preferably within 48 hours of delivery, with your order number and photos of the affected product and packaging. We will review the issue under our Refund Policy. You do not need to return any meat.