Shipping Details

Thank you for shopping at Gaucho Club. We are dedicated to delivering your order accurately, in good condition, and always on time. Please read our shipping details below to understand how we manage our deliveries.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification with a tracking number when your order has shipped.

  • Note: During peak seasons, holidays, or promotional sales, processing times may take slightly longer. We appreciate your patience.

2. Domestic Shipping Rates & Delivery Estimates

We offer reliable shipping options across the country to ensure your order reaches you safely.

  • Standard Shipping: Delivers within 3 to 7 business days.

  • Express Shipping: Delivers within 1 to 3 business days.

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout. We also offer Free Standard Shipping on orders above a specific cart value.

3. Cash on Delivery (COD)

  • For our customers' convenience, we offer Cash on Delivery (COD) across eligible locations.

  • Please ensure you provide a complete and accurate address along with an active phone number so our courier partner can reach you smoothly.

4. Order Tracking & Delivery

  • Once your order has shipped, you will receive an email and/or SMS notification containing a tracking number and a link to track your package.

  • Tracking information usually updates within 24 to 48 hours of shipment.

  • If you do not receive your tracking details or have trouble tracking your order, please reach out to us at [Insert Support Email].

5. Delivery Address Changes

  • If you need to change the delivery address, please contact us immediately at [Insert Support Email/Phone] within 12 hours of placing your order.

  • Once an order has been handed over to the courier partner, we cannot modify the shipping address.

6. Damaged or Lost Packages

  • Gaucho Club is not responsible for any products damaged or lost during transit if the fault lies entirely with the carrier. However, we care about your experience.

  • If you receive your order damaged, please save all packaging materials and damaged goods, take clear photos, and contact our support team within 48 hours of delivery so we can assist you in filing a claim or sorting it out.